Support

A clear route for every question.

Start with documentation, then contact us when it does not resolve the issue. No response time is promised unless expressly agreed.

Questions about usage or a specific Handoff Pulse workflow.

Include observed behaviour, the affected environment and safe reproduction steps.

Questions about Marketplace installation, licensing or access to the app.

Marketplace orders and billing are handled through Atlassian.

Website or app data questions go to legal@vireltix.com.

Send confidential vulnerability reports to security@vireltix.com.

Documentation

Fast answers without a ticket.

Installation, creation, search, carry-forward, risks and troubleshooting are documented in one place.

Security

Use the dedicated security contact and do not disclose details publicly before remediation is coordinated.